b"PRESIDENT'S LETTERchallengesorobstacles.InthatNTCAFacebookpage,theNTCA case,theyreliedoneachotherMembersOnlyFacebookgroup, forsupportoradviceoncertainand NTCAs website listing all of the projects. He encouraged his com- information and initiatives available petitor/collaborator to take the CTIthrough the association. You prob-evaluation.Infact,heofferedtoably recognize some of the leaders underwrite his CTI test and pay fortaking it to the next level; Mark H., the test fee if after he finished, heBrad, Sal, Luke, Jason McD. didnotfindvalueintheexperi- Thanks also to all of the manufac-ence.Hewantedhiscompetitorturers and great companies engag-tounderstandwhyhehadfoundinginandsupportingtheOnline so much value in the CTI. He wasTileArmy.Apologiesinadvance determined to share it. He wantedfornotbeingabletorecognize everyone in his universe (unlimitedeveryone. now with social media) to dive intoSocialmediaoffersaforumto training and learning for the sakeshowcaseincredibleandunique of doing it better. He was clearlyworksofartcreatedbytilepro-pumpedaboutsharinghispride,fessionals.ThankstotheSocial whathewaslearning.NowhisMediaWarriorssupportingeach mission is to show others where toother and having a little bit of fun get the information he had found.along the way. Many of you will be But wait, it gets better. He talkedat Coverings. I will consider myself foramomenttooneoftheguyslucky to spend some time with you on his team. They discussed whatand share your excitement for what was clearly an ongoing conversa- we do. Thank you for working so tion:howthemutualgoalwashard to get it right and doing it for totrainuphisapprenticetooneall of the right reasons.day leave and go compete against him! Let that sink in. Many people talkaboutlivingintheparadigm ofARising TideLiftsallShips;Chris Walkerfew people actually walk the walk.NTCA PresidentThis may have been one of the bestVice President, David Allen examples I have seen of watchingCompanysomeone walking the walk.Chairman, ANSI A-108Therearescoresofdedicated,Chairman, US TAG ISO TC-189talented people showing their loveBoard of Directors ABC-VAoftheindustryonsocialmediaVoting Member TCNA HandbooksiteslikeJohnBridge, TileGeeks,Voting Member NTCA Reference GTP,TileMoney,TileLove,TileManualProfessionals.Nottomentionthechriswalker@davidallen.com14TileLetter | 2020"