b"PRESIDENT'S LETTER Whiletogether,wespokeaboutect. The developer recognized our the requirements and preparationvalueandinsistedthatthelocal thatshouldoccurbeforethetileGCaskustopresentaproposal or stone is ever placed to assurealthoughItoldthembothwe theproperperformanceandwould not be the low price, andStandard Benchtopsultimatelythelongevityofthewerentinterestedincompeting fi nished product.on price alone.Arctic WhiteThis was the person that neededEven if we dont get the project, to hear that story. This developerits a win. This situation shows that holdstheirpropertiesandcon- (hopefully) you can be consideredBlack Pearlsidersthemassets. Theyarenotbest value if you have a chance to interestedinsellingtheminapresent your value.few years as some other develop- Competing only on price under- Asian Teakers do.valuestheexperienceandcon-Wewerebeingconsideredfortributionyoubringtoaproject. this new work because a few yearsIoftenadvocatethatyoushouldSupport ago, a stone supplier asked me toget paid for your experience andPlate for look at a local project for him. Heexpertise. Those opportunities doCustomized was being asked to explain/defendfi lterthroughifyoukeepplug- Benchtopwhytheirstonewascrackingingingaway.IhopetosharewithStainless Steela lobby installation. The buildingyou all a positive result from the hadnotevenopenedyet.Imetsituationdescribedattheoutset the developer and GC on the site.ofthisletter.Eveniftheanswer Theyaskedmetomakegeneralis no, at least we were playing in observationsabouttheinstalla- the arena of being recognized as tion.Onthesurface,everythinga best value proposal and industry seemed to check off all the rightexpert.boxes. I asked to see the specifi -cations,submittalsandprogress photosoftheinstallation.After lookingatthephotosandread- Chris Walkering the specifi cations, I informedNTCA PresidentthemthattheyshouldconsiderVice President,The Universal hiringaprofessionalconsultant.David Allen Company Mounting Kit I felt that someone who is in theChairman, ANSI A-108Stainless Steel Bracketsbusiness of professionally evaluat- Chairman, US TAG ISO TC-189Rough In KitinginstallationscouldprepareaBoard of Directors ABC-VAEpoxy & Waterproof Kitmore detailed forensic evaluation.Voting Member TCNA HandbookApparently that meeting left anVoting Member impression.Yearslater,hewasNTCA Reference Manualaskingustobidhisnextproj- firstname.lastname@example.org For More Information20 TileLetter | October 2019 email@example.com"