6 2018 | TRENDS sales pro essionals to in est in the er fied eramic ile Specialist credentials. isit https . ctdahome.or content ed cation ccts.asp or the shortened R h p it.ly 2 8 m d – for details on the pro ram and a list o companies ho ha e S pro es sionals. nd to p ll thro h that ality and no led e into yo r installa on, isit these lin s to learn more a o t alified le installers • https .ceramictile o nda on.or find cer fied le install ers or h p it.ly 2I t r for er fied ile Installers, • http .tilecerti ications. com for those installers who ha e een cer fied thro h the d anced er fica ons or ile Installers e ams in hi her le el installa on prac ces li e ro ts, lar e ormat le and s strate prepara on, mem ranes, mortar m d oors, mortar m d alls, sho er receptors and thin porce lain le. • he s Fi e Star ontractors are re ired to employ Is and e hi it other mar s o e cellence to recei e this dis nc on. ocate one nder the Find a em er at the e site, . le assn.com or directly at h p it. ly 2 a6. Other alified se ers and con tractors ha e s ccess lly completed nion o rneyman ile ppren ce Pro rams, recei ed ro el o cellence cer fica on, or a ended I I ontractor olle e. lso see Sco on ell s story in this iss e that s pports the prac ce o con nec n and or in ith ality installa on companies. I hope e all or to lea e o r mar on history, y crea n me less ality installa ons that ill inspire or enera ons to come. eep on lin ––––– ar n Ho ard, President ommi ee em er, SI 108 mho ard@da idallen.com Gain peace of mind... protect your investment. Industry leading 3/8” crack protection! Consultants, contractors and architects prefer the membrane that works best, ECB® ! ECB® membrane protects hard surface flooring from structural movement. The perfect solution for malls, airports, condominiums, hotels, high-rise office buildings and any commercial or residential installation requiring crack protection. For use over concrete or wood ECB Classic ® Crack Isolation Membrane 1 ( 8 0 0 ) 6 3 3 - 4 6 2 2 w w w . n a c p r o d u c t s . c o m PRESIDENT'S LETTER (continued)