b'WELCOME NEW MEMBERSThese members recently joined NTCA! Please take the opportunity to wel-come those in your region to the NTCA family. For more information, search under Find a Member at www.tile-assn.com. CONTRACTOR MEMBERS Spectra Contract FlooringJosh HogeboomCapital City Tile Longwood, FLChris EllisLacey, WA Warwick TileDrue Hernandez-WarwickCoastal Building Services Overland Park, KSSteve ShoreyLitchfield, MEMetro Tile AssociatesDoug DavenportSalt Lake City, UT For information about joining NTCA, visit our website atMichael Turek tile-assn.com, contact Jim Olson Michael Turek at 601-939-2071, or email him at South Yarmouth, MA jim@tile-assn.com.2019-20NTCAReference ManualThe NTCA Reference Manual was devel-oped to identify recurring challenges to successful installations of tile and stone, recognize potential problems, and to gain consensus from industry experts on offering solutions. Now available for purchase in print or digital download. www.tile-assn.comNational Tile Contractors Association626 Lakeland East Drive |Jackson, MS 39232PO Box 13629|Jackson, MS 39236-3629601.939.2071|601.932.6117 fax|tile-assn.com6TileLetter | March 2020'