b'Columnsthe official publication of the 6 Welcome New Members national tile contractors associationB arta. B ettiga , publisher 8 NTCA Workshops bart@tile-assn.comL esLeya. g oddin , editor 10 NTCA Regional Programs lesley@tile-assn.comM icheLLec hapMan , art director16 Editors letter advertising sales michelle@tile-assn.com20 Presidents letter M arys haw -o Lson , advertising sales mary@tile-assn.com26 Ask the Experts: Mailing Address:Sponsored by LATICRETE International, Inc. P.O. Box 13629Jackson, MS 39236 U.S.A.30Business: Shipping Address:626 Lakeland East DriveWhy Tile is your ceramic tile education resource Jackson, MS 39232.Sponsored by MAPEI Corporation Tel: 601-939-2071Fax: 601-932-611760 NTCA Five-Star Spotlight:Website: Terra-Mar, Inc. www.tileletter.comBy Lesley Goddin, Editor www.tile-assn.com Sponsored by Custom Building ProductsNTCA would not be possible without the dedicated service of our board andcommitteemembers,regional 86 Technical:directorsandstateambassadors. Heating up the house Meetthesededicatedvolunteers byvisitingwww.tile-assn.comand Manufacturers offer advice for successful floorclickingonAboutNTCA.Youcan warming installations also find information and a continu-ally updated list of NTCA Five-Star By Lesley Goddin, Editor Contractors at www.tile-assn.comSponsored by ARDEX Americas click on Find a Five-Star Contractor.104News TILELETTEREDITORIALPOLICY:TileLetteris the official publication of the National Tile Contractors Association, Inc. (NTCA). TileLetter 108 Products provides a medium for expressing views and opinionswithoutapproving,disapproving, or guaranteeing the validity or accuracy of 114 Advertiser Index any data, claim or opinion appearing under abyline,orobtainedorquotedfroman acknowledged source. Statements of fact and opinion are made on the responsibility of the authors alone, and do not imply an opinion or reflect the official position of NTCA.The National Tile Contractors Association, Inc. is an equal opportunity association and seeks to include qualified individuals and businesses in all phases of its activities. The National Tile Contractors Association, Inc. does not discrimi-nate on the basis of race, color, religion, age, sex, sexual orientation, national origin, veteran status, or disability. The National Tile Contractors Association, Inc. seeks opportunities to include these groups in its programs and activities.TileLetter is a free subscription to the tile, stone andalliedproductsindustries.Tosubscribe, visit www.tileletter.com click on Advertisers & Subscribers click on Subscribe. To make address changes or unsubscribe, please send an email to: webmaster@tile-assn.com.2TileLetter | March 2020'