b'ColumnsTHE OFFICIAL PUBLICATION OF THE6 Welcome New Members NATIONAL TILE CONTRACTORS ASSOCIATIONB ARTA. B ETTIGA , publisher8 NTCA Workshops bart@tile-assn.comL ESLEYA. G ODDIN , editor10 NTCA Regional Programs lesley@tile-assn.comM ICHELLEC HAPMAN , art director16 Editors letter advertising sales michelle@tile-assn.com20 Presidents letter M ARYS HAW -O LSON , advertising salesmary@tile-assn.com26 Ask the Experts:Mailing Address:Sponsored by LATICRETE International, Inc. P.O. Box 13629Jackson, MS 39236 U.S.A.34Business: Shipping Address:626 Lakeland East DriveHealth insurance Jackson, MS 39232Finding the best plan for your employees Tel: 601-939-2071By Phillip M. Perry Fax: 601-932-6117.Sponsored by MAPEI Corporation Website: www.tileletter.com62 NTCA Five-Star:www.tile-assn.com NTCA Five-Star Contractor Report NTCA would not be possible without By Amber Fox,the dedicated service of our board andcommitteemembers,regional NTCA Five-Star Program Director directorsandstateambassadors. Sponsored by Custom Building ProductsMeet these dedicated volunteers by visiting www.tile-assn.com and click-ing on About NTCA. You can alsond 84 Technical:information and a continually updat-ed list of NTCA Five-Star Contractors Mortar, mortero or mud: why you need to knowat www.tile-assn.comclick on Find how to work with this ancient material an NTCA Five-Star Contractor.By Martin Brookes, TILELETTEREDITORIALPOLICY:TileLetteris Heritage Marble & Tile, Inc. the of cial publication of the National Tile Sponsored by TEC Specialty Products Contractors Association, Inc. (NTCA). TileLetter provides a medium for expressing views and opinionswithoutapproving,disapproving, 102News or guaranteeing the validity or accuracy of any data, claim or opinion appearing under 108 Products: Seen at TISE abyline,orobtainedorquotedfroman acknowledged source. Statements of fact and opinion are made on the responsibility of the 118 Advertiser Index authors alone, and do not imply an opinion or refl ect the of cial position of NTCA.The National Tile Contractors Association, Inc. is an equal opportunity association and seeks to include quali ed individuals and businesses in all phases of its activities. The National Tile Contractors Association, Inc. does not discrimi-nate on the basis of race, color, religion, age, sex, sexual orientation, national origin, veteran status, or disability. The National Tile Contractors Association, Inc. seeks opportunities to include these groups in its programs and activities.TileLetter is a free subscription to the tile, stone andalliedproductsindustries.Tosubscribe, visit www.tileletter.com click on Advertisers & Subscribers click on Subscribe. To make address changes or unsubscribe, please send an email to: webmaster@tile-assn.com.'