b'BUSINESS Importance of accurate record keeping during constructionW e see it all too frequently. When our firm is tendered to assist with flooring or other construction-related problems that arise during the build or shortly after the project is turned over, we often discover during the information-gathering process that little or no quality records exist. Keeping accurate quality assurance/quality control (QA/QC) records during and after construction can frequently save time and money and prevent the project from giving By Dean R.you nightmares.Adams,Goodqualitycontrolrecordkeepingstarts Associate/ during the bidding process and pre-construction Project Manager,phase. It is essential to address any potential con-CCSMTT,flicts or problems before vendors or subcontrac-CTLGroup tors begin to procure materials. An understanding of architect/engineer (A/E) drawings and specifica-tions is the critical first step for the project team. Ask questions and aim to have good verbal com-munication,followedupbygoodwrittencom-munication,betweentheowner,architect/engi-neer, and general contractor (GC) or construction manager (CM) in the initial project meetings. This 24TileLetter | October 2020'