b"ColumnsTHE INDUSTRY ' S LEADING TILE6 Welcome New Members INSTALLATION MAGAZINEB ARTA. B ETTIGA , publisher8 NTCA Virtual Workshops bart@tileletter.comL ESLEYA. G ODDIN , editor12 Editors letter lesley@tileletter.comM ICHELLEC HAPMAN , art director16 Presidents letter advertising sales michelle@tileletter.com20 Ask the Experts:M ARYS HAW -O LSON , advertising salesSponsored by LATICRETE International, Inc. mary@tileletter.comMailing Address:26Business: P.O. Box 13629Who will replace Chinaand what will beJackson, MS 39236 U.S.A.the damage of COVID-19? Shipping Address:626 Lakeland East DriveBy Donato Grosser,Jackson, MS 39232D. Grosser & Associates, Ltd. Tel: 601-939-2071.Sponsored by MAPEI Corporation Fax: 601-932-6117Websites: 74 NTCA Member Spotlight:www.tileletter.comHusband-wife team packs a retail/installationwww.tile-assn.compunch in Columbia, Mo. NTCA would not be possible without By Lesley Goddin, Editorthe dedicated service of our board andcommitteemembers,regional Sponsored by Custom Building Productsdirectorsandstateambassadors. Meet these dedicated volunteers by visiting www.tile-assn.com and click-94 Technical:ing on About NTCA. You can alsond Why you need movement joints information and a continually updat-ed list of NTCA Five-Star Contractors By Scott Carothers, Director of Certi cationat www.tile-assn.comclick on Find and Training, Ceramic Tilean NTCA Five-Star Contractor.Education Foundation, TILELETTER EDITORIAL POLICY: TileLetter is a Sponsored by TEC Specialty Products magazineoftheNationalTileContractors Association, Inc. (NTCA). TileLetter provides 102News a medium for expressing views and opinions without approving, disapproving, or guaran-teeing the validity or accuracy of any data, 106 Products claim or opinion appearing under a byline, or obtained or quoted from an acknowledged source. Statements of fact and opinion are 108 Advertiser Index madeontheresponsibilityoftheauthors alone, and do not imply an opinion or re ect the of cial position of NTCA.The National Tile Contractors Association, Inc. is an equal opportunity association and seeks to include quali ed individuals and businesses in all phases of its activities. The National Tile Contractors Association, Inc. does not discrimi-nate on the basis of race, color, religion, age, sex, sexual orientation, national origin, veteran status, or disability. The National Tile Contractors Association, Inc. seeks opportunities to include these groups in its programs and activities.TileLetter is a free subscription to the tile, stone andalliedproductsindustries.Tosubscribe, visit www.tileletter.com click on Advertisers & Subscribers click on Subscribe. To make address changes or unsubscribe, please send an email to: webmaster@tileletter.com.4TileLetter | July 2020"