b"EDITOR'S LETTER happy accidents, Fey says. ThoseInthemeantime,checkoutour who may be familiar with PBS art- TileLettercontentthismonth,from istBobRossknowsheisfamousScottCarotherseasy-as-pierecipe for turning smudges or unplannedfor creating expansion joints to Pavlo marksonhiscanvasintopartofStarykovs findings on staining in mar-thescenery.Evermakemistakesble showers, to Robb Rodericks chron-in life? he asked. Lets turn themicle of a day in the life of an NTCA into birds. Yeah, theyre birds now.trainer,toaprofileofthehusband-At the heart of it, this is encourage- and-wifeteamofEricandJennifer ment to accept whats before you andBlumer of NTCA Member EJ Flooring. becreative,strongandgentlewithAlsotakealookatarecapofthe yourself as you move through the cur- historic,first-ever,virtualCoverings rent situation. We can strain and stress,Connected. but thats not going to be good for usWhatever you do, keep the faith. physically or mentally and it stops the flowofcreativity.TrytheserulesofGod bless,improv and see if they dont improve your outlook or your approach to this phase of your business, and help you keep upwith more gracein thisLesleyfast-changing world. lesley@tile-assn.comMatt Welner, #1276Blue Ridge Tile and StoneHickory, North CarolinaI took the test to prove to myself that I could do it. Living in a small town and working for myself, I didn't have a bar or standard to com-pare myself. This test helped me recognize what I was good at and some areas I needed to focus on to become a better installer.Since passing, I have found it helpful in my mar-keting. I see and deal with a lot of installation failures. Being a CTI has set me apart and helps put my customers at ease. I also care about the tile industry and recognize we have to make some changes. I believe the CTI program is a big step in the right direction! www.tilecareer.com14TileLetter | July 2020"