b'TRAINING & EDUCATIONNTCA previews changes to 2020 hands-on training programsBy Avia Haynes, NTCA Director of Marketing & CommunicationsThe new year is here, and so is theprograms,bothprogramsdemon-new NTCA training schedule. Whenstratepropertechniquesaccord-it comes to training and education,ingto ANSIStandardsandTCNA NTCAs two most popular programsHandbookmethods,andinclude areitsworkshopsanditsregionalhands-ontraining.TheNTCA training programs. NTCA EducationWorkshops cover topics that address & Curriculum Director Becky Serbincurrent issues and solutions in the andNTCA TrainingDirectorMarktiletrade.NTCAWorkshopsare HeinleinofferedTileLetterreadersheld in the evenings, free of charge, a preview of whats to come withand are approximately three hours these two programs in 2020.long.Previoustopicsincluded Forthosewhomaybeunfamil- installation failures, best installation iarwiththetwotrainingNTCApractices,andmovementjoints. The hands-on portion of the NTCA Workshops allows attendees to practice techniques demonstrated during the workshop.76TileLetter | January 2020'