b'ASK THE EXPERTSASK THE EXPERTSwaxandsurfacecontaminants is sponsored by from the vinyl. I recommend you do not sand or abrade the surface of the vinyl as some products may contain asbestos.Mark Heinlein, LATICRETEUniversityisanindustry- NTCA Training Directorleadinge-learningprogramdedicatedThelistofquestionablesub-toprovidingvitalindustryandproductstrates is found in the 2019-2020 information in short, easy online tutorials.NTCA Reference Manual on page Based on the companys award-winning Pro t Through Knowledge (PTK) technical31. They are not listed in the TCNA seminars,allprogramsareself-paced,Handbook.Thereis,however,a making it possible for distributors, deal- methodforrenovationsinthe ers, installers and otherprofes- Handbookonpage288,Methodooring sionalstoeffectivelylearnaboutnewTR711.ItstatesIdeally,exist-products,moderntechnologyandbesting fi nishes should be completely practices from the comfort of their homeremovedsothetileworkcanbe or of ce.placedonthesubstructure.This A new program called 101 Seriesisnt always practical, and as previ-wasrecentlyaddedtoLATICRETEouslystated,somemortarmanu-University for tile and stone professionals who are new to the industry and mayfacturers will warranty installationsthemselvesoverwhelmedwiththeover vinyl fl provided theynd ooring, vastarrayofmaterialsandinstallationmeet certain criteria. TR711 goes methods. The program will allow them toontogivegeneralguidelinesfor obtain basic knowledge on a variety ofrenovations. systems and topics pertinent to succeed Rodd Roderick, in their roles.NTCA Technical TrainerUponthesuccessfulcompletionofa segment, users can print or email a certi -cate for their employee training records. www.laticrete.com.32 TileLetter | January 2020'