b"BUSINESS aspect I can speak about from theCallewaert echoed Parkers senti-tradegapis,beinginvitedtojoinment, saying that when the trades theInternationalAssociationofwork together, you are better able Plumbing and Mechanical Offi cialstoachieveapositiveoutcomefor (IAPMO).Thedepthofthisasso- the customer, which is the ultimate ciationrunsfromcode(UPC)togoal. When working together as a reviewing our own products for list- team, everyone has that same goal ing and acceptance for sales. inmind,Callewaertsaid.The Frommyveryfi meeting,itprojects that involve multiple tradesrst was all about open arms and furtherwith mutual respect are consistently invitationstorunCEUprogramsof higher quality and result in much fortheunionandplumbingoffi - happier clients.cials,Parkerexplained.ItseemsReiterating the relationship theme, asthoughthebiggapintradeisCallewaertsaidbothheandhis with offi cials and actual plumbers. wife/businesspartner,Jane,teach their staff to get to know the other tradesonthejob.Buildarela-tionship,hesaid.Demonstrate CONNECT respect. Ask what they need from us to make their job easier.LEARN Were never too busy for the other tradesinvolved,heexplained.If 24/7 they need our help to execute their job well, theyve got it. Maybe they needtogainaccesstothespace we are working in so they can fi n-ish.Itmightnotbeconvenient, butbecauseithelpsthemfi nish, we will fi it out. Respect goesgure UNIVERSITY bothways. Whenweneedsome-thing from them, they are quick to Online learning fromaccommodate.your computer, tablet,As Parker concluded, we are cur-or smartphone rently working on fi lling that [trade] Over 100 courses available gapandgettingeveryoneonthe NEW courses recently added: Small Residential Remodel Estimating Course same page with wet area tile instal-Introduction to ANSI A108.01Introduction to ANSI A108.02 lations. When we all come together How to Find/Use TCNA Handbook Methods TCNA Handbook Speci cations for a common goal (industry stan-tile-assn.com/page/NTCAU dards or above), there is a greater understanding and appreciation of everyone's job.38 TileLetter | January 2020"