BUSINESS TIP ––––––––––––––––––––––––––––––––––––––––––––––––––––––– get it right, so she will make sure everything adds up. As you read the two scenarios, you could probably identify the same characters in your organization. The fundamental problem here is that these people fail to recognize they are no longer getting paid to actually do the work. They are getting paid for the work to get done – by oth- ers. Unfortunately, we often end up rewarding them for the result rather than the process. I’m not saying we should not hold people accountable for results. But we shouldn’t reward them for repeatedly using the wrong method to get the work done. By insisting on doing much of the work themselves, they are failing to exer- cise supervision. They’re still trying to be the best at what they used to do, rather than growing their team’s abili- ties as well as their own. This creates several bad situations: The first is poor morale. The vast majority of people pride themselves on doing a good job. They want the opportunity to make a contribution. When insecure supervisors jump in to “fix” a problem, they send the mes- sage that the employee is incapable of doing the work correctly, that they don’t trust the employee. The employee is not held accountable, and is prevented from making the contribution to the company that he or she would like. When the supervisor does the work, the subordinates lose the opportunity to train and grow. In the same breath with which they lament that there Mapeguard® WP 200 is a thin and flexible, two-sided, nonwoven, poly- propylene fabric, used for both water- proofing and crack isolation under ceramic, porcelain and natural-stone tiles. The laminated fabric webbing is uniquely designed to ensure solid adhesion of mortar to the membrane, the substrate and the finished floor covering. Mapeguard WP 200’s low perm rating performance is ideal for vapor protection in showers and wet areas. Mapeguard WP 200 provides reli- able waterproofing in damp areas such as bathrooms, kitchens, laundry rooms and steam rooms. Additionally, its low perm rating performance is ideal for vapor protection in showers and wet areas. Mapeguard WP 200 is part of an advanced four-part system that includes sealing tape, collars, and inside/outside corners to ensure a smooth installation. www.mapei.com. 28 TileLetter | November 2018