news you need to know Dedicated to education and industry service Feature Story 34 In this issue... 66 Hot Topics: Proper training on tools By Lesley Goddin 84 Qualified Labor: The Cronin Company hosts Portland, Ore., CTI exam 90 Women in Tile: Passion and ability – not gender – make a stellar tile contractor By Lesley Goddin 102 Decorative Tile: "Fun Tile Friday" reveals stunning work by NTCA members By Lesley Goddin feature story LATICRETE International, Inc. The infamous Watergate Hotel gets a high-profile facelift tileletter.com ONLINE NOW 90 44 90 54 October 2017 2 TileLetter | October 2017