More than 100 Build Green® products demonstrate Custom Building Products’ ongoing commitment to sustainability, and contribute to LEED certification and com- pliance with other green building industry standards. The Emerald System™ takes environmental responsibility a step further with premium CustomLite® Technology, guaranteed regulatory compliance and Terrapass® Carbon Offset Credits. • Prism® Color Consistent Grout high- performance, cementitious grout elimi- nates efflorescence and color shading while delivering durable, stain-resistant performance. It’s made of lightweight, recycled content. • ProLite® Premium Large Format Tile Mortar offers excellent bond strength with non-slump, non-sag and non-slip properties to support the weight of heavy stone and large-format tile on floors, walls and ceilings. CustomLite® Technology means ProLite is 40% light- er than typical mortars. • RedGard® Uncoupling Mat is a crack-isolation, waterproofing and vapor-management membrane com- patible with polymer-modified, thin-set mortars in accordance with TCNA guidelines for the installation of tile, porcelain and natural stone installations. It’s made of 70% recy- cled pre-consumer waste by weight. www.CustomBuildingProducts.com. MEMBER SPOTLIGHT –––––––––––––––––––––––––––––––––––––––––––––––– substrate conditions needed for a successful tile installation. Chanel also speaks with manufacturers and has been asked to advise on future product lines. “I feel I make an impact in the trades by letting people know that they can be successful by being themselves,” Chanel added. “I believe that our trade is getting back to appreciating highly skilled artisans. Yes, I work in a male- dominated industry, but there’s a lot of validity in doing things from a woman’s point of view. We hire and work with a staff that shares our vision.” Dedicated to proper methods and to employees Jamen’s passion centers on know- ing the proper installation methods for the many different situations his company encounters. “After a conversation about this with my friend William White (Oregon State Ambassador), I was directed to the NTCA,” Jamen said. “As a seasoned educator, William explained many of the benefits to me and how to use those resourc- es. We joined the NTCA two years ago and haven’t looked back. “NTCA University has so much to offer our staff as well as us as business owners/operators,” Jamen continued. “NTCA’s Training and Education coordinator Becky Serbin has helped us out so much with this. Whenever there is down time on a project (which happens 44 TileLetter | August 2017