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THE OFFICIAL PUBLICATION OF THE NATIONAL TILE CONTRACTORS ASSOCIATION BART A. BETTIGA publisher barttile-assn .com LESLEY A. GODDIN editor lesleytile-assn .com MICHELLE CHAPMAN art director advertising sales michelletile-assn .com MARY SHAW-OLSON advertising sales marytile-assn .com Mailing Address P .O . Box 13629 Jackson MS 39236 U .S .A . Shipping Address 626 Lakeland East Drive Jackson MS 39232 Tel 601-939-2071 Fax 601-932-6117 Website www .tileletter .com www .tile-assn .com Departments 6 Welcome new members 10 NTCA Tile Stone Workshops 12 Editors letter 16 Presidents letter 20 Ask the Experts Sponsored by LATICRETE International Inc. 25 CTEF Educational Programs 26 Business Tip NTCA forms new bond with Spanish labor group Proalso By Chris Woelfel Sponsored by MAPEI Corporation 40 Member Spotlight Hecox Construction Inc . By Lesley Goddin Sponsored by Custom Building Products 48 Tech Talk New product technology for trendy bathroom remodels Sponsored by TEC H.B. Fuller Construction Products 82 Thin Tile Tall and slim tile is de rigueur at Coverings in Chicago Sponsored by MAPEI Corporation 94 By the Book Electric floor warming By Art Mintie senior director technical services LATICRETE International Inc. Brought to you by CTEF 96 NTCA Benefits Box LegalShield 102 NTCA News 104 Faces in the News 106 Industry News 108 New Products 112 Advertisers Index The National Tile Contractors Association Inc . is an equal opportunity association and seeks to include qualified individuals and businesses in all phases of its activities . The National Tile Contractors Association Inc . does not discrimi- nate on the basis of race color religion age sex sexual orientation national origin veteran status or disability . The National Tile Contractors Association Inc . seeks opportunities to include these groups in its programs and activities . TileLetter is a free subscription to the tile stone and allied products industries . To subscribe visit www .tileletter .com - click on Advertisers Subscribers - click on Subscribe . To make address changes or unsubscribe please send an email to webmastertile-assn .com . TILELETTER EDITORIAL POLICY TileLetter is the official publication of the National Tile Contractors Association Inc . NTCA . TileLetter provides a medium for expressing views and opinions without approving disapproving or guaranteeing the validity or accuracy of any data claim or opinion appearing under a byline or obtained or quoted from an acknowledged source . Statements of fact and opinion are made on the responsibility of the authors alone and do not imply an opinion or reflect the official position of NTCA . NTCA would not be possible with- out the dedicated service of our board and committee members and regional and state directors. Meet these dedicated volunteers by visit- ing www.tile-assn.com and clicking on About Us. You can also nd infor- mation and a continually updated list of Five Star Contractors at www. tile-assn.com click on Find a Tile Contractor or Consultant. 4 TileLetter May 2016