b'NTCA MEMBER SPOTLIGHTRespect and skill distinguish Florida tile contractor CTI #1511combined with treating people rightmakes Shawn King, By Lesley Goddin, Editor Inc., a clients delightSK ownerofShawnknowledgewhetherthroughthe ShawnKing, King, Inc., New Port Richey, Fla., iswebsite,phonecallorregional a State Certifi ed (CRC #1331429)training.residentialCertifi edTileInstallerInadditiontotheskillsand (CTI #1511), specializing in bath- expertise he brings to his tile jobs, roomremodeling.Hesbeeninhis business model is very relation-and out of the construction indus- al, with respect for his client at the try for 30 years, initially going tofront and center of all he does. This workforafriendwhohasatilemakeshimstandoutfromother business out of necessity. I quicklyinstallersandtilecontractorsin found that it was a way for me tohis area: I return phone calls, he create! he said. Life just got toosaid. I show up on time, respect busyandIdidnothaveenoughand protect their homes and com-time to do my artwork, so Ive beenmunicatewiththemduringthe able to transfer that creative natureprocess.intomytilework.BeingatileIn fact, his greatest joy is in cre-setter allowed him to channel hisatingamemorableexperiencefor creativity into his tile installations. myclients,hesaid.Hereceives HeisallaboutcontinuinghiscommentslikeWeregoingto education, and decided to open hismissyou,andthankyoucards own business about fi ve years ago.expressing gratitude for giving them To that end, he joined NTCA twomore than they were expecting.years ago, as a way to connect withAndhisCTIcredentialhelps tile industry professionals, amp uphim set that stage of professional-his education and, hopefully con- ism and excellence for his clients. tribute in some way. Hes helpedTakingandpassingtheCTIhas withthreeCTIexamsinFlorida.given me an additional tool in my HesayshisNTCAmembershiptool box, he said. I use it to show gives him an immense amount ofpotentialclientsthatIamoneof 48 TileLetter | September 2020'