b'ONE-TO-ONEDave Gobis, part 2Industry icon and NTCA Recognized ConsultantWith Bart Bettiga, In the One-to-One column, NTCA Executive Director NTCA Executive Director Bart Bettiga interviews industry leaders about pertinent topics.Thefi partofthisOne-to-OnethatNTCAExecutiveDirectorrst BartBettigaconductedwithindustrylegendandNTCARecognized Consultant Dave Gobis was published in the August issue of TileLetter. Find it in that issue or online at tileletter.com.Whatwasthemostchal-lengingprojectyouevergot involved in as a consultant and howwereyouabletohelp solve the problem?Thereisabunchofthem.I have lots of stories.For instance, there was a big mallprojectwithfourcolors ofporcelaintileinstalledon thefi andsecondleveloverrst amembrane.Alargenumber ofbeigeporcelaintileswere crackedonthesecondfl oor, very few on the fi otherrst. Thene three colors were fi on both fl Uniformly, thinset cover- oors. age was less than ideal, but Ive seen worse. It could have used more soft joints.What happened? Beige through-body porcelain is less homogenous after fi ring due to the mineral make up of the body. It had a lower breaking strength and fl exural value than the other products. The mall had no restrictions on wheel load over the fl oor, i.e. pallet jacks and cherrypickers.Thecompressionofthemembranewastechnically 42 TileLetter | September 2020'