b'ColumnsTHE OFFICIAL PUBLICATION OF THE 8 Welcome New Members NATIONAL TILE CONTRACTORS ASSOCIATIONB ARTA. B ETTIGA , publisher 10 NTCA Workshops/NTCA Regional Programs bart@tile-assn.comL ESLEYA. G ODDIN , editor 14 Editors letter lesley@tile-assn.comM ICHELLEC HAPMAN , art director18 Presidents letter advertising sales michelle@tile-assn.com22 Ask the Experts: M ARYS HAW -O LSON , advertising sales Sponsored by LATICRETE International, Inc. mary@tile-assn.comMailing Address:30Business: P.O. Box 13629Virtual meeting tools, prompted byJackson, MS 39236 U.S.A.shelter-in-place rulings, become the futureShipping Address:626 Lakeland East Drivenorm for business interaction Jackson, MS 39232By Louis Iannaco, Contributing Editor Tel: 601-939-2071.Sponsored by MAPEI Corporation Fax: 601-932-6117Website: 68 NTCA Member Spotlight:www.tileletter.comFlorida contractor makes detail-orientedwww.tile-assn.com projects its specialty NTCA would not be possible without By Lesley Goddin, Editorthe dedicated service of our board andcommitteemembers,regional Sponsored by Custom Building Productsdirectorsandstateambassadors. Meet these dedicated volunteers by visiting www.tile-assn.com and click-84 Technical:ing on About NTCA. You can also find The INS and OUTS of layout information and a continually updat-ed list of NTCA Five-Star Contractors By Robb Roderick, NTCA Technical Trainer,at www.tile-assn.comclick on Find Sponsored by TEC Specialty Products an NTCA Five-Star Contractor.94 News TILELETTEREDITORIALPOLICY:TileLetteris the ofcial publication of the National Tile Contractors Association, Inc. (NTCA). TileLetter 96 Products provides a medium for expressing views and opinionswithoutapproving,disapproving, or guaranteeing the validity or accuracy of 98 Advertiser Index any data, claim or opinion appearing under abyline,orobtainedorquotedfroman acknowledged source. Statements of fact and opinion are made on the responsibility of the authors alone, and do not imply an opinion or reect the ofcial position of NTCA.The National Tile Contractors Association, Inc. is an equal opportunity association and seeks to include qualied individuals and businesses in all phases of its activities. The National Tile Contractors Association, Inc. does not discrimi-nate on the basis of race, color, religion, age, sex, sexual orientation, national origin, veteran status, or disability. The National Tile Contractors Association, Inc. seeks opportunities to include these groups in its programs and activities.TileLetter is a free subscription to the tile, stone andalliedproductsindustries.Tosubscribe, visit www.tileletter.com click on Advertisers & Subscribers click on Subscribe. To make address changes or unsubscribe, please send an email to: webmaster@tileletter.com.4TileLetter | June 2020'