b'Columns6 Welcome New Members THE OFFICIAL PUBLICATION OF THE Weve Enhanced Our LookNATIONAL TILE CONTRACTORS ASSOCIATION8 NTCA Workshops B ARTA. B ETTIGA , publisher To Protect Yoursbart@tile-assn.comL ESLEYA. G ODDIN , editor10 NTCA Regional Programs lesley@tile-assn.comM ICHELLEC HAPMAN , art director14 Editors letter advertising sales michelle@tile-assn.com18 Presidents letter M ARYS HAW -O LSON , advertising salesmary@tile-assn.com22 Ask the Experts:Mailing Address:Sponsored by LATICRETE International, Inc. P.O. Box 13629Jackson, MS 39236 U.S.A.28Business: Shipping Address:626 Lakeland East DriveEstimating costs and pro ts to win atJackson, MS 39232the tile game Tel: 601-939-2071By Luke Miller, Tile Money Fax: 601-932-6117.Sponsored by MAPEI Corporation Website: www.tileletter.com62 NTCA Member Spotlight:www.tile-assn.com Maryland tile setter pursues a path of excellence;NTCA would not be possible without starts social media group for women the dedicated service of our board andcommitteemembers,regional By Lesley Goddin, Editordirectorsandstateambassadors. Sponsored by Custom Building ProductsMeet these dedicated volunteers by visiting www.tile-assn.com and click-ing on About NTCA. You can alsond 90 Technical:information and a continually updat-ed list of NTCA Five-Star Contractors Why proper substrate preparation is critical forat www.tile-assn.comclick on Find tile and stone installations an NTCA Five-Star Contractor.By Mark Pennine, ARDEX Technical Manager, TILELETTEREDITORIALPOLICY:TileLetteris Sponsored by ARDEX Americas the of cial publication of the National Tile Contractors Association, Inc. (NTCA). TileLetter 112News provides a medium for expressing views and opinionswithoutapproving,disapproving, or guaranteeing the validity or accuracy of 114 Products any data, claim or opinion appearing under abyline,orobtainedorquotedfroman acknowledged source. Statements of fact and 118 Advertiser Index opinion are made on the responsibility of the authors alone, and do not imply an opinion or re ect the of cial position of NTCA.The National Tile Contractors Association, Inc. is an equal opportunity association and seeks to include quali ed individuals and businesses in all phases of its activities. The National Tile Contractors Association, Inc. does not discrimi-nate on the basis of race, color, religion, age, sex, sexual orientation, national origin, veteran status, or disability. The National Tile Contractors Association, Inc. seeks opportunities to include these groups in its programs and activities.TileLetter is a free subscription to the tile, stone andalliedproductsindustries.Tosubscribe, visit www.tileletter.com click on Advertisers &Subscribers click on Subscribe. To make addressA bold new look on the outside, the same great formula on the inside. STONETECHchanges or unsubscribe, please send an emailoffers professional grade, safe and reliable products designed to protect, clean and transform. to: webmaster@tile-assn.com. You can count on STONETECH to protect your business and your customers surfaces.www.laticrete.com | 1.800.243.4788A-8937-03202020 LATICRETE International, Inc. Al trademarks shown are the intelectual properties of their respective owners.Globally Proven Construction Solutions'