b"ColumnsTHE OFFICIAL PUBLICATION OF THE 6 Welcome New Members NATIONAL TILE CONTRACTORS ASSOCIATIONB ARTA. B ETTIGA , publisher 8 NTCA Workshops bart@tile-assn.comL ESLEYA. G ODDIN , editor 9 NTCA Regional Programs lesley@tile-assn.comM ICHELLEC HAPMAN , art director14 Editors letter advertising sales michelle@tile-assn.com18 Presidents letter M ARYS HAW -O LSON , advertising sales mary@tile-assn.com24 Ask the Experts: Mailing Address:Sponsored by LATICRETE International, Inc. P.O. Box 13629Jackson, MS 39236 U.S.A.30Business: Shipping Address:626 Lakeland East DriveEvaluate your team's competitive advantage Jackson, MS 39232By Wally Adamchik,Tel: 601-939-2071FireStarter Speaking and Consulting Fax: 601-932-6117.Sponsored by MAPEI Corporation Website: www.tileletter.com54 NTCA Member Spotlight:www.tile-assn.com Warrior spirit puts Blue Tool Box aheadNTCA would not be possible without of the competition the dedicated service of our board andcommitteemembers,regional By Lesley Goddin, Editor directorsandstateambassadors. Sponsored by Custom Building ProductsMeetthesededicatedvolunteers byvisitingwww.tile-assn.comand clickingonAboutNTCA.Youcan 76 Technical:also find information and a continu-ally updated list of NTCA Five-Star Use your time wisely Contractors at www.tile-assn.comBy Scott Carothers, Director of Certicationclick on Find a Five-Star Contractor.and Training, CTEFTILELETTEREDITORIALPOLICY:TileLetteris Sponsored by TEC Specialty Productsthe ofcial publication of the National Tile Contractors Association, Inc. (NTCA). TileLetter 94 News provides a medium for expressing views and opinionswithoutapproving,disapproving, or guaranteeing the validity or accuracy of 98 Products any data, claim or opinion appearing under abyline,orobtainedorquotedfroman acknowledged source. Statements of fact and 103 Advertiser Index opinion are made on the responsibility of the authors alone, and do not imply an opinion or reect the ofcial position of NTCA.The National Tile Contractors Association, Inc. is an equal opportunity association and seeks to include qualied individuals and businesses in all phases of its activities. The National Tile Contractors Association, Inc. does not discrimi-nate on the basis of race, color, religion, age, sex, sexual orientation, national origin, veteran status, or disability. The National Tile Contractors Association, Inc. seeks opportunities to include these groups in its programs and activities.TileLetter is a free subscription to the tile, stone andalliedproductsindustries.Tosubscribe, visit www.tileletter.com click on Advertisers & Subscribers click on Subscribe. To make address changes or unsubscribe, please send an email to: webmaster@tile-assn.com.4TileLetter | February 2020"