NTCA FIVE-STAR MEMBER SPOTLIGHT ––––––––––––––––––––––––––––––– explained. “We emphasize that we only get paid by how much tile and stone gets installed on a monthly basis. We use this idea as a mantra inside the company to keep people focused on where we are putting our energies on a daily basis. In that regard I try to put the field workers above other aspects in the company hierarchy because they are your business. If they are not installing a quality product consistently, you are not in business.” Benefits of NTCA and CTEF Leasure said The Ceramic Tile Education Foundation (CTEF) and the National Tile Contractors Association (NTCA) are doing a great job of educating owners on the importance of properly training their installers, and of providing the necessary schooling. “We saw enough of an impact from the CTEF and NTCA educa- tion that we decided to start our own in-house school,” he said. “We tailored our concept based on what we saw in the CTEF courses because one thing is true -- when your installers know how to do a quality job and perform well on projects for your clients, your work begins to sell itself.” In 2018, NCTS joined the ranks of the best of the best, the NTCA Five-Star Contractor community, calling the continuing education that NTCA Five-Star Contractors are privy to, “priceless.” The educa- Designed to deliver attractive, high-quality tile surfaces while preventing call-backs, Custom® Building Products’ Prism® Ultimate Performance Cement Grout is the proven, go-to option for a wide variety of installation projects. A high- p e r f o r m a n c e cement grout meeting ANSI A118.7, it’s formulated for higher strength, more resistance to cracking and less water absorption to reduce the likelihood of staining. Prism Ultimate Performance Cement Grout can be used in joints from 1/16” to 1/2”. It will not mottle or shade regardless of tile type, temperature or humid- ity, and does not contribute to efflorescence. The density provides stain resistance while its rapid- setting formula expedites proj- ects. Prism Ultimate Performance Cement Grout is lightweight, giv- ing installers unmatched handling and workability while contributing to LEED certification. Available in 17-pound boxes, Prism Ultimate Performance Cement Grout covers the same area as a 25-pound bag of standard grout. www.custombuildingproducts.com. 50 TileLetter | 2019