the morning session that allows small group discussion among peers about ensuring the best specifications for tile and stone projects. Wednesday, April 10 ––––––––––– 8:00 a.m. – 9:00 a.m. • The Future of the Installation Workforce: Case Studies and Best Practices. NTCA’s Bart Bettiga will moderate this discus- sion that centers on recruiting, hiring and retention best prac- tices to propel your business to the top. 9:30 a.m. – 10:30 a.m. • TownHallMeeting–Commercial: What General Contractors & Specifiers are Saying about the Stone & Tile Industry fea- turing moderators Bart Bettiga of NTCA and Jim Hieb of the Natural Stone Institute offering insights from general contractors and design professionals and the impact they could have on your business. 1:30 p.m. – 2:30 p.m. • Town Hall Commercial Roundtable: General Contractor & Specifier Expectations is the follow-up to the morning session that allows small group discus- sion among peers about ensuring the best specifications for tile and stone projects. 3:00 p.m. – 4:00 p.m. • Silica Rule: Tile Industry Update on OSHA Crystalline Respirable Silica Rule – Representatives of NTCA and TCNA will discuss OSHA Crystalline Respirable Silica Rule updates now that there are significant field experi- ence and data about the topic. Learn how industry leaders are working with OSHA to better understand compliance require- ments. Thursday, April 11 ––––––––––––– 8:00 a.m. – 9:00 a.m. • 15 Year Cycle Analysis, featur- ing Ryan Fasan, Design and Technical Consultant, who will discuss the lifecycles of flooring products and why ceramic tile comes out light years ahead of the competition. 9:30 a.m. – 11: 00 a.m. • Transparency Trilogy Part III: Artistry and Creativity: A Timeless Component of Tile and Stone Installations. The session will take a close look at unique individuals who possess the pas- sion, drive, discipline and skills necessary to install, train, and supervise projects that require the craftsmanship to create last- ing masterpieces. 1:30 p.m. – 2:30 p.m. • Tile Inspections – A Two Part Series: PROCESS. Presenters are NTCA Five-Star Contractors Nyle Wadford, Neuse Tile, James Woelfel, Artcraft Granite and Marble Co., and Martin Brookes, Heritage Marble and Tile, Inc., who are all recognized tile industry consultants. They will NTCA ––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 38 TileLetter | 2019