Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108 Page 109 Page 110 Page 111 Page 112 Page 113 Page 114 Page 115 Page 116to bring in additional manpower for a large change order with no additional time on their deadline, owner Erin Albrecht was intent on maintaining the Five Star quality her customer had been promised. “I called Anthony Jung to see if they could assist, to keep this project a Five Star Contractor project, with work done correctly and to stan- dards,” she said. “Because of rain that week, he had three crews avail- able, to help assist in the plaza level and keep J&R Tile on schedule.” “The project was very fast paced, and we worked a week or week and a half to help her complete the first phase,” said Jung. “We were able to help her out due to a well-timed lull in our schedule… It allowed my men to continue to earn money for themselves and their families. The timing was great, as our men missed very few work days in between projects for us.” Albrecht said Jung Tile’s installers “were courteous, patient and profes- sional with a hectic and demanding work environment. [They] switched from room to room, working in accordance with other trades, and working 12-hour days to install.” With cooperation between Five Star Contractors, both companies were able to complete a profitable job, and the customer received the quality work they expected without having to push back their deadline. This successful project is a great example of the high-caliber work and valuable community available between Five Star Contractors. For more information on the Five Star Contractor program, visit the NTCA website at www.tile-assn. com/?page=fivestarmembersonl& or contact Jim Olson at jim@tile-assn.com. J&R Tile called in Jung Tile, to keep the project a Five Star project, with correct methods and work done to standards. A well-timed lull in Jung’s schedule allowed Jung Tile to assist and help complete the project on time. NTCA BENEFITS BOX ––––––––––––––––––––––––––––––––––––––––––––––– 82 TileLetter | November 2016