b'NTCA BENEFITS BOX and panels. Participants learned how the product is made, where itcanbeusedandthespe-cial tools, setting materials and techniques required to install it. NTCAisintheprocessof refi ning and developing a new rosterofitsRegional Training Program,whichwillbeginin early2020.Theclasssizeis restrictedtoonly20people, sothateachparticipantcan receivequalityattentionto enhancelearning.The2020 schedulewillsoonbeavail-able. Check the Education and Certifi cation tab on the NTCADuring this NTCA members-only program in website for updates and regis- Tempe, Ariz., attendees focused on prepar-ing the substrate for the installation of large-tration information. format tile.The VOICE of the TILECONTRACTORThe NTCA Reference Manual was devel-oped to identify recurring challenges to successful installations of tile and stone, recognize potential problems, and to gain consensus from industry experts on offering solutions. Now available for purchase in print or digital download. www.tile-assn.comNational Tile Contractors Association626 Lakeland East Drive |Jackson, MS 39232PO Box 13629|Jackson, MS 39236-3629601.939.2071|601.932.6117 fax|tile-assn.com94 TileLetter | December 2019RubiToolsUSA @RubiTools_USA RubiTools rubi.com/us E-mail:rubitools.usa@rubi.comTel. 1-866-872-7824'