b"ColumnsTHE OFFICIAL PUBLICATION OF THE8 Welcome New Members NATIONAL TILE CONTRACTORS ASSOCIATION12 NTCA Workshops B ARTA. B ETTIGA , publisher13 NTCA Regional Programs bart@tile-assn.com16 Editors letter L ESLEYA. G ODDIN , editor20 Presidents letter lesley@tile-assn.comM ICHELLEC HAPMAN , art director26 Ask the Experts:advertising sales Sponsored by LATICRETE International, Inc. michelle@tile-assn.comM ARYS HAW -O LSON , advertising sales38Business Tip: mary@tile-assn.comNew protection for Illinois contractors Mailing Address:the buck stops at contractual privity P.O. Box 13629By Daniel Dorfman, Chair,Jackson, MS 39236 U.S.A.Construction Law Group,Shipping Address:626 Lakeland East DriveFox, Swibel, Levin & Carroll, LLP Jackson, MS 39232.Sponsored by MAPEI Corporation Tel: 601-939-2071Fax: 601-932-611762 NTCA Member Spotlight:Website: Avalon Flooring: fl agship store grows to 15www.tileletter.comlocations in 60 years www.tile-assn.com By Lesley Goddin, Editor NTCA would not be possible with-Sponsored by Custom Building Products outthededicatedserviceofour board and committee members, and regional and state directors. Meet 74 Tech Talk:these dedicated volunteers by visit-ing www.tile-assn.com and clicking Overreliance on spacers leads toon About Us. You can alsond infor-consumer complaints mation and a continually updated list of NTCA Five-Star Contractors at By Stephanie Samulski,www.tile-assn.comclick on Find a NTCA Director of Technical Services Tile Contractor or Consultant.Sponsored byTILELETTEREDITORIALPOLICY:TileLetteris ARDEX Americas the offi cial publication of the National Tile Contractors Association, Inc. (NTCA). TileLetter 84LFTFrom Planks to Panels: provides a medium for expressing views and opinionswithoutapproving,disapproving, Large sizes reign at Coverings '19 or guaranteeing the validity or accuracy of By Lesley Goddin, Editor any data, claim or opinion appearing under .Sponsored by MAPEI Corporation abyline,orobtainedorquotedfroman acknowledged source. Statements of fact and opinion are made on the responsibility of the 96 NTCA Benefi ts Box: authors alone, and do not imply an opinion or NTCA benefi ts overview:refl ect the offi cial position of NTCA.26 reasons it makes sense to join NTCA The National Tile Contractors Association, Inc. is an equal opportunity association and seeks to include qualifi ed individuals and businesses 118Products: Seen at Coverings in all phases of its activities. The National Tile Contractors Association, Inc. does not discrimi-122 Advertiser Index nate on the basis of race, color, religion, age, sex, sexual orientation, national origin, veteran status, or disability. The National Tile Contractors Association, Inc. seeks opportunities to include these groups in its programs and activities.TileLetter is a free subscription to the tile, stone andalliedproductsindustries.Tosubscribe, visit www.tileletter.com -> click on Advertisers & Subscribers -> click on Subscribe. To make address changes or unsubscribe, please send an email to: webmaster@tile-assn.com.4TileLetter | May 2019"