“To select the best installation sys- tem for each of these tiles was daunting. Because we always want to do what’s right for our clientele, I listened to every sales pitch from every rep from every company. Most presentations were very good and very convincing,” continued Ott, “Although some, unfortu- nately, sounded as if they were being delivered by used car sales- men! One representative, however, Adam Abell of Bostik, came in, took his time, and professionally explained to me exactly why it made sense to have one source, one full system for the installation of all hard surface products speci- fied for the DoubleTree. “We were working with wall and floor tile from Landmark Ceramics, Atlas Concorde, Caesar, Ceramic Technics and Daltile. Massive, gauged porcelain panels from StonePeak were specified, as well,” Ott stated. “These are all great products; we needed a great installation system from one company. Adam convinced us to go with Bostik and as it turns out, this might be one of the best busi- ness decisions I’ve ever made,” Ott exclaimed. Porcelain panels adorn lobby In the hotel’s expansive lobby, designs called for a 20’ floor-to- ceiling, freestanding fireplace to be clad with StonePeak’s por- celain panels. “Because of this height, mortars which needed to be applied both on the Durock® substrate and back-troweled on the panels, seemed to make for a very clumsy process,” commented Ott. “Adam explained very patiently to me exactly what Bosti-Set™ was and the advantages it offered. And in particular, how projects calling for gauged porcelain panels could be installed much faster than we ever expected, even with a smaller crew. Adam demonstrated to our installers how Bosti-Set™ immedi- ately grabbed porcelain tile panels in a single coat, did not allow any sag, yet made it possible for these panels to be ‘reposition-able’ for at least 30 minutes. “This was very helpful, as the gauged por- celain panels were beautiful, but frankly, a bit smaller in overall size than we had calculated. This flex- ibility feature of Bosti-Set™ actu- ally made it much easier for our installers to position the panels perfectly. Mission accomplished!” she exclaimed. Ott went on to state that every single room in the hotel called for some kind of “very specialized” tile installation procedure, and that to maintain a safe and profes- sional installation throughout each of these spaces and to “preserve her sanity,” Bostik products were called on throughout. In addition to public areas, tile material was installed in guestroom entryways, shower surrounds and both vertical and horizontal bathroom surfaces. “In addition to the Bosti-Set™, CASE STUDY –––––––––––––––––––––––––––––––––––––––––––––––––––––––– 80 TileLetter | December 2018