While NTCA workshop programs reach many persons across the country with easy-to-attend, highly informational, standards-based training that touches on a wide variety of topics, NTCA members have been asking for a training con- cept providing a fuller training experience on specific topics. The Regional Training Program is being developed to respond to that need. To test-drive this program, Becky Serbin and Mark Heinlein worked with a team of 15 vol- unteer members and industry technical repre- sentatives, manufacturers and distributors on an initial event that was held on October 5th NTCA UNIVERSITY UPDATE/NTCA BENEFITS BOX –––––– Regional Training Program kicks off in New Berlin, Wis. By Becky Serbin, Training and Education coordinator, and Mark Heinlein, Training Director Program schedule for 2018 events under development Becky Serbin introduces the program and welcomes attendees. Regional partners that made the event a success. 100 TileLetter | December 2017