Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108 Page 109 Page 110 Page 111 Page 112 Page 113 Page 114 Page 115 Page 116 Page 117 Page 118 Page 119 Page 120 Page 121 Page 122 Page 123 Page 124 Page 125 Page 126 Page 127 Page 128Education Coordinator, National Tile Contractors Association With quality tile installers becom- ing scarce, many contracting com- panies are turning towards new resources to train their employees in the field and in product knowl- edge improvement. Online educa- tional programs are an ideal way to do this. This session will discuss online apprenticeship, technical and business education training, and more. THURSDAY, APRIL 6, 2017 8:00-9:00 am Membranes: When, Where, Why and What Presenter: Eric Edelmeyer, Business Development Product Line manager – Sheet Membranes, MAPEI Americas Gain an under- standing of basic membrane appli- cation, selection and standards through the four basic questions: When to use a membrane; Where to use it; Why should one mem- brane be chosen over another; and What are the applicable standards, as stated in the TCNA Handbook? Contractor Beginner- Intermediate Track Introduction to Tile Industry Standards and How to Use Them to Your Advantage Presenter: Mark Heinlein, Training and Education Director, and Robb Roderick, Training and Technical Consultant, National Tile Contractors Association Professional tile installation com- panies understand how important it is to follow best practices and industry standards. These valuable reference materials provide impor- tant information that can be used to communicate with project own- ers and building contractors. This session will provide an overview and explanation of the standards, and will outline strategies on how to use these documents in your business. 9:30-10:30 am Contractor Advanced Business Topics Track Risk Management Strategies: What You Do Not Know Can Break You Presenter: Ryan Howsam, CRIS, LEED AP BD+C, M a n a g e m e n t Consultant, Risk M a n a g e m e n t Practice, FMI Peer Group Discipline Leader, FMI The Risk envi- ronment in construction is vola- tile, and it takes only one major occurrence to put you out of busi- ness. Understand what portion of your Balance Sheet is “at risk” and learn to develop risk mitigation plans and programs to respond to these risks. COVERINGS 2017 ––––––––––––––––––––––––––––––––––––––––––––––––– 86 TileLetter | February 2017