Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108 Page 109 Page 110 Page 111 Page 112 Page 113 Page 114 Page 115 Page 116 Page 117 Page 118 Page 119 Page 120 Page 121 Page 122 Page 123 Page 124 Page 125 Page 126 Page 127 Page 128 Page 129 Page 130 Page 131 Page 132 Page 133 Page 134 Page 135 Page 136 Page 137 Page 138 Page 139 Page 140BUSINESS TIP –––––––––––––––––––––––––––––––––––––––––––––––––––––– Ultracolor® Plus FA with DropEffect™ technology is a fast- setting, non-shrinking grout with fine aggregate for grouting tile and stone joint widths from 1/16” to 3/4” (1,5 to 19 mm). The fine-aggre- gate formula- tion makes Ultracolor Plus FA an all-in-one grout replacement for sanded and unsanded grouts. DropEffect technology reduces surface absorption to help repel water, dirt and grime from pen- etrating grout joints. Features and benefits: • Easy to install and stain- resistant • Color-consistent • No efflorescence • No sealer required • 10% recycled content – TCNA Green Squared Certified® www.mapei.com you find the time to go back and fix the problem?” What about spending time improv- ing your communications skills? The first key to good communication is to have a consistent way to gather information, knowledge, experiences and then a system that works for you to remember it, store it and have it available so that you can use it. And preparation is the key. I tried using 3” x 5” cards, however, that didn’t give me the ability to efficiently store and recall data. I now use a softcover- bound notebook so I have a perma- nent record. If you are using a smart phone or laptop, consider trying a program called Evernote (evernote. com), which not only takes your notes and stores them, but allows you access from multiple locations. Everything you do somehow is affected by and depends upon proper communications, so plan to spend time weekly improving these skills. People quickly judge you by your spoken or written words; make sure you communicate that you are a per- son worth spending time with. Now finally, I want to share four words with you that I learned years ago in a course I took that has returned value to me every single month since I took that class: Interest. Sharpen your curiosity and your interest in life, work, and people. Those are the big subjects: life, work, and people. What about life? The questions you might have about life and the mysteries of life. What about work? Develop questions 26 TileLetter | September 2016