Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108 Page 109 Page 110 Page 111 Page 112 Page 113 Page 114 Page 115 Page 116 Page 117 Page 118 Page 119 Page 120 Page 121 Page 122 Page 123 Page 124 Page 125 Page 126 Page 127 Page 128 Page 129 Page 130 Page 131 Page 132 Page 133 Page 134 Page 135 Page 136 Page 137 Page 138 Page 139 Page 140J J that the distributors need to share their cost of material from the fac- tory, and then have to justify their profit. I fully understand the costs of distributors; they have to mark up their materials to cover their costs, including salespeople and architectural reps. I also under- stand that they spend money to obtain these specifications. Until now our company has been known for keeping distributor spec- ifications and being loyal to them for their hard work. I am now questioning that process; a lot of distributors here in Phoenix have now lost my loyalty. It is my opinion that when distributors lose a good quality contractor’s loyalty, they will have a lot more job problems. As I have said many times over the years in seminars, good tile contractors need to find and associate with good distributors. I believe this is very true, but two of the three com- panies that gave the architect my pricing were “good” distributors, or so I thought. It is now my belief that tile contractors need to look out for themselves, and if distribu- tors are going to go down this road, then tile contractors should feel no remorse breaking a specification or changing out products to their own trusted supplier. All we are doing is learning our lessons in loyalty from distributors. P.S. A lot of distributors may balk at what I am saying, but at least I did not call out the names of these “reputable” distributors! James Woelfel President, NTCA www.artcraftgmt.com (Editor’s note: Interested in shar- ing your perspective? Please send email comments to Lesley@tile- assn.com) FAST PRECISE SMART FOR FAST, ECONOMIC, EASY, DUST FREE AND PRECISE CUT- TING: This Powerful Hand-Held Saw, is designed to cut concrete, masonry, asphalt and natural stone / Cut window, door and skylight openings / When equipped with an abrasive blade and larger flange is suitable for metal cutting Visit edcoinc.com to discover our entire line of Powerful Hand Held Tools. FAST PRECISE SMART FOR FAST, ECONOMIC, EASY, DUST FREE AND PRECISE CUT- TING: This Powerful Hand-Held Saw, is designed to cut concrete, masonry, asphalt and natural stone / Cut window, door and skylight openings / When equipped with an abrasive blade and larger flange is suitable for metal cutting Visit edcoinc.com to discover our entire line of Powerful Hand Held Tools. TP400 16” HAND HELD SAW CONVERT YOUR EDCO HAND-HELD SAW INTO A WALK-BEHIND SAW: Part Number: 97320-C PRESIDENT'S LETTER ––––––––––––––––––––––––––––––––––––––––––––––––– C M Y CM MY CY CMY K 16 TileLetter | September 2016