Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108 Page 109 Page 110 Page 111 Page 11211:00am - 11:50am Breakout: Best Practices in Selling to Retailer/Dealer Accounts: James E. Dion, Dionco, Inc. 12:00pm - 1:30pm Awards Lunch 1:45pm - 2:15pm NTCA Annual Meeting 1:45pm - 2:45pm CTDA Annual Meeting/ Committee Meetings 2:45pm - 3:30pm Distributors Forum 2:30pm - 3:20pm Breakout: Electronic Document and Data Management Strategies: Chris Lupton, INFODYNAMICS 3:30pm - 4:30pm Breakout: How to Avoid Confrontation with Change Orders: Jay Snyder 3:30pm - 4:30pm Breakout: Hiring and Retaining Employees and Strategies for Bringing a Younger Generation into the Tile Industry. 4:30pm - 7:30pm Table Top Exhibits and Reception TUESDAY, OCTOBER 25TH 7:30am - 8:30am Breakfast 8:30am - 10:00am Keynote: Ken Simonson: “Construction Outlook: Breaking the Ceiling or Falling through the Floor?” 10:30am - 11:20am Breakout: Risk as a Strategic Asset: Ryan Howsam, FMI David Okerlund – Sharing Ideas magazine called David Okerlund "One of the consummate speak- ers of the year." With a cli- ent list that includes 3M, Pfizer, Boeing Military Aircraft, Blue Cross Blue Shield, Land O' Lakes and more, Okerlund is a rare, cross-over speaker who can deliver a powerful, tone-setting keynote, a wide variety of semi- nar programs, with a mixture of humor, heart, and experience. Okerlund grew up in a rural, Midwestern town of Manchester, Iowa where as a young teenager he saved up money to go on to college by working on the town's garbage route. "It was the best job I have ever had in my entire career," he says. "It taught me more about the value of com- mitment and endurance than one might ever dare to believe." Author of three books, his fourth book, The 7 Traits of Dynamic Leaders in Leadership Roles, is due to be published this year. TOTAL SOLUTIONS PLUS –––––––––––––––––––––––––––––––––––––––––––– 88 TileLetter | July 2016