be considered as a possibility for this installation. The freeze-thaw environment in New York is an extremely impor- tant consideration for any exterior installation. Proper placement and construction of movement joints (and again, water drainage) is abso- lutely critical for the performance of the system. Even with proper materials, ongoing routing mainte- nance of the movement joints will be necessary. There are far too many details to discuss in this email. Please take a look at the methods I’ve mentioned and compare them to the existing installation and what it will take to make the new installation conform to the methods. Some material manufacturers make drainage mat systems that work well to manage the water flow and support the tile instal- lation. After reading the methods and considering the points I’ve described please email back and let me know what approach you think might work best, and I can try to help you answer any ques- tions you might still have. I hope this helps! – Mark Heinlein, NTCA Training Director ASK THE EXPERTS –––––––––––––––––––––––––––––––––––––––––––––––––––– WHERE GROWING YOUR BUSINESS IS OUR PURPOSE. Joe Lundgren is a globally recognized product and marketing expert in the ceramic and stone worldwide markets. His specialty is Business Development, Product Management, and Marketing. Joe has developed his expertise in strategic planning, new product development, and marketing strategy for North America during his 27 year career at Dal-Tile, a subsidiary of Mohawk Industries. Joe has extensive experience in multiple sales channels including distribution and Home Centers. Additionally, Joe represents the Tile Council of North America (TCNA) for its testing laboratories, which has Joe at the epicenter of the industry for all new initiatives. Please contact Joe Lundgren for a free consultation proposal! +1.214.641.7773 JOSEPHLUNDGRENCONSULTING.COM JLC_1.2_Horiz_Ad_1710.indd 1 9/15/17 9:24 AM