that will only make their jobs better. I’m grateful for our amazing train- ers and presenters – Robb Roderick, Luis Bautista (who also enables us to reach the Spanish-speaking tile setter community with this vital information), Scott Carothers, who somehow fits in more educa- tional sessions with his Certified Tile Installer testing schedule, and Training Director Mark Heinlein, Facebook personality extraordi- naire, along with able assistant and wife Connie. In addition, I’m grateful for Kevin Insalato, who is the Regional Evaluator Coordinator for the CTI tests, and has worked hard to be sure more Regional Evaluators are trained and able to bring CTI tests to more eager tile setters around the country. Then there’s the amazing lead- ership, staff, board of directors and the tireless State Ambassadors and volunteers – everyone pulling together for the good of everyone else. It’s quite a community to be a part of. Do what you can to get the word out about NTCA. And it is quite serious about being the Voice of the Contractor, so if you have some- thing you want to share or com- municate, visit the website at www. tile-assn.com, and get in touch with one of us. We are stronger together. God bless, Lesley lesley@tile-assn.com EDITOR'S LETTER –––––––––––––––––––––––––––––––––––––––––––––––––––– WHERE GROWING YOUR BUSINESS IS OUR PURPOSE. Joe Lundgren is a globally recognized product and marketing expert in the ceramic and stone worldwide markets. His specialty is Business Development, Product Management, and Marketing. Joe has developed his expertise in strategic planning, new product development, and marketing strategy for North America during his 27 year career at Dal-Tile, a subsidiary of Mohawk Industries. Joe has extensive experience in multiple sales channels including distribution and Home Centers. Additionally, Joe represents the Tile Council of North America (TCNA) for its testing laboratories, which has Joe at the epicenter of the industry for all new initiatives. Please contact Joe Lundgren for a free consultation proposal! +1.214.641.7773 JOSEPHLUNDGRENCONSULTING.COM JLC_1.2_Horiz_Ad_1710.indd 1 9/15/17 9:24 AM 12 TileLetter | November 2017