and later cancel, stating that they are too busy with work to attend. I get it – work pays the bills – but as an owner you also have to take a look at the benefits your employ- ees gain by attending one of these training events. Take it from past NTCA president and NTCA Technical Committee Chairman James Woelfel, of NTCA Five-Star ContractorArtcraft Granite, Marble, and Tile Co., of Mesa, Ariz. Woelfel attended the Tempe, Ariz., substrate prep course and had this to say: “The hands-on regional training is hands down the best member benefit the NTCA offers. At no charge, 10 of my people were educated on substrate prep, both hands-on and using TCNA and ANSI standards. Every one of my employees was excited by the learning opportunity and surprised by the amount of information that was reviewed. All of these employ- ees are CTEF or ACT certified.” “As Chairman of the NTCA Technical Committee, I always considered the NTCA Reference Manual was the NTCA’s best mem- ber benefit,” he added. “My mind has been changed. As an NTCA member, if you do not take advan- tage of this educational opportu- nity, you are wasting your member- ship and you are costing your own company profit opportunity.” For more information on the regional training program including dates and locations, visit www.tile-assn.com. NTCA UNIVERSITY UPDATE ––––––––––––––––––––––––––––––––––––––––––– What do various players in the industry need to know to be educated? How do you make the most of technologi- cal advances and develop- ments unfolding in installa- tion methods and techniques in our industry? Find out in TECH, from manufacturers who produce them and the contractors who use them! This issue will be available at Total Solutions Plus. Contact Mary Shaw-Olson for more information! mary@tile-assn.com or 601-405-7625 www.tileletter.com It pays to be seen in T E C H 106 TileLetter | July 2019