kicks off with an opening reception Sunday night at 6 pm. The Gaylord Opryland Resort & Convention Center in Nashville, Tenn., is home toTSP 2019. In addi- tion to its proximity to the heart of Nashville and all the music venues the city has to offer – including the Grand Ole Opry and the historic Ryman Auditorium – the nine-acre property offers SoundWaves, an upscale water experience featuring four acres of combined indoor and outdoor water attractions, which opened at the end of last year. Keynotes After a hearty breakfast Monday morning, the program commences with the “Get toYes Faster” keynote from Dean Minuto of Yescalate. Minuto is an expert in the art of per- suasion, that he believes is good communication and understand- ing. He’s personally coached more than 9,000 CEOs, tens of thousands of other executives, and countless employees in his 25 years as a leading expert in sales. In 2015, he received Vistage International’s 2015 Speaker of the Year award. He loves to weave neurobiology, sales techniques, marketing, history, psychology, and other sciences together in order to create a full tapestry of human behavior. It is only in understand- ing this that you can learn how to The Gaylord Opryland Resort & Convention Center in Nashville, Tenn., is home to Total Solutions Plus 2019. Dean Minuto TileLetter | July 2019 101