Mock-ups are great tools for managing customers’ expecta- tions, which in turn can reduce risk and lead to successful instal- lation. Today, we’ll define what a mock-up is, and explain the many advantages of using them. A mock-up can be either a partial or full-size structural model using exact construction materials, speci- fications and techniques.They allow all those involved to evaluate an actual three-dimensional represen- tation of a project. They also allow us to experience at full scale what could only be hinted at with draw- ings or small architectural models. Mock-ups allow us to access the functionality, aesthetic and quality of the actual products down to the smallest details. If the old saying “A picture is worth a thousand words” is true, a mock-up must be worth a considerable amount more. Oftentimes, mock-ups are required in commercial projects. It may seem that the additional expense associated with doing a mock-up is unnecessary but, in the end, it allows the team to foresee problems and solve them before they develop on a larger scale. Jobsite conditions, shade variation and grout joints Mock-ups get you involved early and allow you to access jobsite conditions such as: does the site have power, water, correct tempera- ture, and lighting? It gives us the opportunity to establish the needs for a successful installation. With tiles transitioning to larger and larg- Mock-ups eliminate miscommunication and reduce install failure risk Sponsored by TECH TALK –––––––––––––––––––––––––––– By Robb Roderick, NTCA Technical Trainer Mock-up module 70 TileLetter | September 2018