tion is the most valuable asset we can pass on to our employees. I’m in charge of the education of our apprentices, and being able to customize the courses we have them take based on both skill set and the projects that they’ll be working on has been really help- ful. I’ve been going through tak- ing courses myself and have been very impressed with the thor- oughness of each course. There is valuable information on there for everyone, from the day-one apprentice to management. This is something our trade has been lacking and I’m excited to see it come to fruition.” Ryan Willoughby, Project Foreman, Hawthorne Tile “I subscribe to NTCA University because we started this business just over a year ago and, well, – let’s face it – we had A LOT to learn. We joined the NTCA, as I am a big believer in following pro- cedures and standards and want to leave my customers with the peace of my mind that I do indeed know what I’m doing and deserve to get the prices I quote. “I’m currently taking Tile Standards, Just in Time and Cleaning Agents and Maintenance. I love the courses! Educational, cost effective, and convenient. Just one of the benefits this offers tile installers: an opportunity to actual- ly learn how to do things the ‘right way.’ This only makes you better at your job.” Tracey Guile, Flawless Floorz Since Flawless Floorz is new to NTCA, I reached out further to ask what types of courses she may need. And Tracey’s response was, “I have not looked through the course list in detail but one of the biggest problems I have is estimating, so I’d like a guideline to follow from measurement to preparing the estimate. Also, how to deal with all the online ‘find a (fill in the blank)’ services they have everywhere.” This is the type of feedback that I need from all members. In fact, the Training and Education Committee is working on courses for estimating that will be published soon. To purchase your subscription, you can visit the NTCA store at https://tile-assn.site-ym.com/store/ ListProducts.aspx?catid=490398 or http://bit.ly/2taYmOO to make your purchase. If you have any questions or ideas of courses that we should have available, please give me a call or send me an email. 770-366- 2566 or becky@tile-assn.com. NTCA UNIVERSITY UPDATE ––––––––––––––––––––––––––––––––––––––––––– 98 TileLetter | April 2018