2 2018 | TECH T E C H A t e c h n o l o g y a n d t r e n d s r e p o r t f r o m t h e N a t i o n a l T i l e C o n t r a c t o r s A s s o c i a t i o n Feature –––––––––––––––––––––––– 18 | Feature Story Velocity of change: Renewing ASU's iconic Memorial Union Artcraft and TEC® partner to perform herculean installation By Chris Woelfel, Artcraft Granite, Marble and Tile Company 06 | Training and Education Training and certification take center stage in the tile industry By Bart Bettiga, NTCA Executive Director 10 | Technical Feature Hollow-sounding tiles and spot bonding By Stephanie Samulski, NTCA Technical Services Director 26 | Case Study Gauging savings: USI porcelain panel project saves time and money By Ron Treister, Communicators International TECH | 2018 04 | Editor's Letter 80 | Advertiser’s Index Departments –––––––––––––––––– 6 10 26 18 –––– Columns –––––––––––––––––––––––––––––– –––– Product Trends –––––––––––––––––––––––– 34 | Membranes 44 | Backer boards 48 | Floor warming 50 | Mortars and grouts 60 | Shower systems 66 | Lippage control systems 69 | Dust containment systems 71 | Sustainable, eco-conscious products 74 | Tools, accessories, and apps