ers within the staff to share and focus on various responsibilities. Recently we’ve announced the addition of Stephanie Samulski as Director of Technical Services and Avia Haynes as Director of Communications, who will be joining Amber Fox as Director of the Five Star Contractor Program, Mark Heinlein as Director of Training, Michelle Chapman as Art Director, Becky Serbin as Education and Training Coordinator, and Lesley Goddin as TileLetter Editor. Our associa- tion is ready to take on the future growth of our membership and the services they need to succeed. All of this will allow Bart and Jim to focus on providing vision and leadership on a global level. I can’t close this letter without expressing my sincere gratitude to the entire staff for their dedica- tion, commitment and hard work. I know that you see your work as much more than a job, it’s your passion to serve the members and the industry at large that makes your effort so effective. There are many volunteers who have labored long and hard to help us attain the success we now enjoy and we all owe you a huge thank you for your dedica- tion and the countless hours and service you have provided. Keep on tiling! Martin Howard NTCA president, Committee Member ANSI A108 mhoward@davidallen.com PRESIDENT'S LETTER ––––––––––––––––––––––––––––––––––––––––––––––––– 24 TileLetter | July 2018