us and guide us to our specially reserved parking spot. The staff at Nemo Tile, led by manager Carrie Bocci and owner Matt Karlin, planned for a full-day event of training for their cus- tomers. The early part of the day involved training from manufac- turers including Schluter, Bostik LATICRETE, and Alpha Tools. In the comfort and beauty of Nemo’s showroom the attendees learned, networked, and were treated to a delicious breakfast and lunch buffet. They even had a profes- sional technician to make sure that the audio and video ran perfectly, without any glitches. Mark greatly enjoyed the sur- prise honor of being introduced by none other than Phil Woodruff of Schluter Systems, who trained Mark as a tile contractor and influ- enced him to become a Certified Tile Installer and NTCA member contractor. In attendance were architects, designers, general contractors, dis- tributors, product representatives, and tile installers, including a few true blue NTCA members. Quite a few people were able to earn a CEU for attending an AIA-accredited program. We also had some wise attendees who decided to join the NTCA by the end of the day. The specifics of the NTCA train- ing for the event included Failures: Could It Be Me?, Introduction to Standards, and the hands-on dem- onstration segment of the new Tile Matters program. There was genuine excitement for learning how to use ASTM C920 sealant in expansion joints, proper troweling TRAINING & EDUCATION ––––––––––––––––––––––––––––––––––––––––––– At Nemo Tile + Stone, Mark met up again with Schluter’s Phil Woodruff , who had a big influence on Mark’s career path. The Failures program was presented at Nemo Tile + Stone, along with a hands- on demonstration of the new Tile Matters program. (L to R) NTCA’s Mark Heinlein, with Nemo Tile + Stone staff Denise Sciametta, design associate, Carrie Bocci, A&D & Contractor Sales Manager for NJ and Pennsylvania, Keith DiFortuna, Red Bank, NJ Showroom Manager, Chris Bedessie, RB Contractor Desk Manager, and Bostik NY/NJ’s John Damato, Territory Manager, Consumer & Construction Business Unit. TileLetter | June 2018 95